Frequently Asked Questions
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What platform do you use for sessions?
Sessions are offered through secure encrypted, privacy-compliant video platform. -
Not at all. after your intake forms are filled in…. Just come as you are — whether you’re clear on what you need or still sorting it out.
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Therapy is typically covered by most Canadian plans if you have coverage for RCCs. Weekly Support is not insurance-eligible.
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You’re welcome to reschedule or cancel up to 24 hours in advance at no cost.
Missed or late-canceled sessions may be subject to a fee, with possible exceptions for illness, flare-ups, or emergencies — I understand life with chronic illness can be unpredictable.
Why Try
Online Therapy over In Person?
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Overcome Challenges & Access Therapy Fast with The Woods Counselling Co.
Struggling with unpredictable symptoms or limited access to specialists due to chronic illness or trauma? Online therapy can be a game-changer for chronic pain. Here at The Woods Counselling Co., we offer a flexible and convenient solution to get the support you need, quickly and without the hassle.
Benefits of Online Therapy with The Woods Counselling Co.:
Fast Track to Relief: Connect with a qualified professional therapist within hours of booking, skipping long waitlists and saving you valuable time.
Effortless Scheduling: Our streamlined process allows you to book appointments and complete intake forms online, all at your own pace.
Your Time, Your Terms: Schedule your sessions in advance to secure your preferred time slot, or book last-minute drop-in sessions for unexpected flare-ups.
Safe & Secure Space: We use HIPAA-compliant TheraPlatform for virtual appointments, ensuring your privacy and providing a comfortable space for your sessions.
Always at Your Fingertips: Access evidence-based therapy materials after each session for continued learning and skill-building.
Convenient & Accessible: Attend your online therapy from anywhere in Canada (including Vancouver, BC, or Winnipeg, Manitoba) – with online therapy there’s no travel challenges or limitations!
Additional Support:
Dedicated Phone Support: Need help navigating the booking process or have questions? Reach us directly at 604-302-2193.
Tailored Approach: We understand the unique challenges of chronic pain, chronic health conditions and complex trauma. And our therapist will work one on one with you to develop a personalized plan for healing and growth.
Don't let scheduling difficulties or limited resources hold you back from getting the support you deserve. Contact The Woods Counselling Co. today and experience the convenience and effectiveness of online therapy.
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Living with a chronic illness can be overwhelming. Between appointments, managing chronic pain, stress, and long specialist/dr wait times, it's easy to feel burnt out.
The Woods Counselling Co. understands. That's why we offer flexible online therapy designed to make your life easier.
Here's how we can help:
Schedule on your terms: Forget endless phone calls! Browse our online calendar and book appointments that fit your busy schedule – in minutes.
Skip the commute: Access therapy from the comfort of your home. No need to travel, eliminating the added pain and stress of getting to and from appointments.
Get personalized support, quickly:
We personalize all therapy treatments plans to your condition and needs. We understand the unique needs of symptoms like brain fog, chronic pain, surgical issues, somatic conditions, and complex disorders. We will take into consideration of evidence-based techniques like CBT, DBT, pain reprocessing therapy, polyvagal theory, somatic and mind body approaches. All to create an approach to your condition that feels comfortable for you.
Book A Telehealth Session From Home Anytime
Click "Book Now" or choose a time slot on our calendar.
Receive email confirmation and specify your counseling needs.
Complete a quick online intake form.
Securely pay for your session on the day.
Your appointment is simple:
1. Click the link emailed to you before your session.
2. That's it! Your therapist is waiting.
Ready to reduce stress and feel better?
Check our availability now! It only takes 5 seconds.
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Living with chronic illness or trauma can make attending appointments challenging. That's why The Woods Counselling Co. offers flexible online therapy with instant access to emergency or weekly sessions.
Booking is simple:
Choose your preferred connection: Text, chat, phone, or video call.
Schedule around your busy schedule: Online sessions are available even during your lunch break!
Accommodations available: Inform us of any health-related needs; we're committed to supporting you.
Experience the benefits of The Woods Counselling Co.:
Reduced wait times: Access therapy immediately, skipping long waitlists.
Flexible scheduling: Choose the connection method and time that fits your needs.
Accessibility: Attend sessions from anywhere, including your car, home, or hospital.
**Consistency: **See the same therapist every session, building trust and rapport.
Compassionate support: Our trauma-informed therapists provide a safe space to share your experiences.
Effective therapy: Get the tools and resources you need to manage your symptoms and feel better.
Ready to start your healing journey? Book your online therapy session today!
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Financial Concerns Shouldn't Stop Your Recovery Journey: At the Woods Counselling Co., we understand that chronic illness and trauma can create financial burdens. That's why we offer several solutions to make online therapy affordable and accessible for you.
Explore Cost-Effective Options:
Insurance Coverage: Many insurance plans cover online therapy sessions with an RCC (Registered Clinical Counsellor). We can even help you navigate the process of getting your sessions covered!
Competitive Rates: Our rates fall within the recommended range set by the BC Association of Clinical Counsellors ($150 per session), ensuring you get quality care at a fair price.
Simple & Secure Payment:
Convenient Online Booking: Schedule appointments and securely pay by credit card through our user-friendly online system.
Detailed Receipts: Receive email receipts after each session for easy insurance reimbursement.
Maximize Your Reimbursement Potential:
Most Insurance Accepted: We are accepted by a wide range of insurance providers, including:
Claim Secure
Equitable Life of Canada
Green Shield Canada
Pacific Blue Cross
Manitoba Blue Cross
Sun Life
Desjardins
Canada Life
Manulife (and others)
ICBC Approved
WorkSafe BC Approved
Telus Health
Humanacare
CVAP Provider
FNHA Provider
Please Note: Coverage varies by plan. We recommend contacting your insurance provider directly to confirm coverage details before booking.
We Don't Offer Direct Billing Currently, but we're committed to making online therapy accessible. With our competitive rates and flexible payment options, you can focus on your healing journey without worrying about overwhelming costs.
Disability Forms: We help with forms needed from disability and WorkSafe. And navigating the emotions that come with.
Let's break down those financial barriers and get you the support you deserve.
Weekly Support Questions
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No. This is a non-clinical support service. It does not involve diagnosis or treatment and is not covered by extended health plans. It is not a replacement for psychotherapy, mental health care, or medical support.
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Each session includes deep presence, regulation tools, lived experience, and somatic training. You are receiving 1:1 professional time, personalized pacing strategies, co-regulation, and nervous system care. It is a premium, relational service — even if it’s not therapy.
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Yes. This service is open to clients across Canada, the U.S., and internationally. Because it's not therapy, licensing restrictions do not apply.
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Weekly sessions are recommended for nervous system consistency, but you are welcome to book biweekly or single sessions depending on capacity and need. There is no long-term commitment.
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Then we’ll meet you right there. We can slow down. We can breathe. We can simply hold space. There is no performance required in this room.
What are Our Counselling Rates?
Individual Counselling Sessions and Weekly Support Sessions.
$0
20 Minute
Free Counsultation
$150
60 Minute
Initial Online Therapy Appointment
$150
60 Minute
Weekly Online Therapy Appointment
*Safe and Sound Protocol is Now Available!
Please note: for the Safe and Sound Protocol Sessions are $180/session as it includes weekly monitoring, periodic assessments, and full access to the SSP technology.
What Kind of Insurance Coverage and Financial Support Is there?
At Woods Counselling Co., we understand the importance of making therapy accessible. Here are some options to help you cover the cost of your online therapy sessions:
Most insurance companies in BC and Canada reimburse sessions with Registered Clinical Counsellors (RCCs). We recommend checking directly with your provider to confirm your coverage details.
We are pre-registered with several insurance providers including ClaimSecure, Humanacare, Equitable Life of Canada, Green Shield Canada, Pacific Blue Cross, Manitoba Blue Cross, and Sun Life. Always feel free to call them and double-check how you can get your online therapy covered through insurance, if you are unsure about your plans coverage.
Additional options include:
Crime Victim Assistance Program (CVAP): We are approved by CVAP, and clients with CVAP approval can submit receipts for reimbursement.
ICBC and WorkSafe: We are an approved by both WorkSafe and ICBC as a Health Care Provider. And if you have a recent claim with ICBC, you may be eligible for reimbursement of up to $140 per session for 12 sessions. Please contact your adjuster to confirm coverage.
Telus Health: Now Covers BC Clinical Counsellors
First Nations Health Authority: We are an approved provider for FNHA.
Please note:
We do not offer direct billing due to our client confidentiality policy. You can easily submit receipts that are sent after session to your insurance provider for reimbursement.
Reimbursement amounts and program details are subject to change. We recommend checking with your provider for the latest information.We are committed to providing accessible and affordable therapy services. If you have any questions about coverage or financial options, please do not hesitate to contact us.
Denied therapist coverage?
Here's how to advocate for your mental health choice. Appeal the denial by providing proof of your therapist's necessity and requesting a detailed explanation from your insurance company. Obtain a letter of support from your doctor or therapist emphasizing the therapist's qualifications and the importance of the therapeutic relationship. Review your insurance policy for exceptions based on medical necessity and advocate for broader coverage if needed. Your voice matters in shaping mental healthcare options, so take these proactive steps to increase your chances of getting the coverage you need for the therapist you trust.
We are committed to providing accessible and affordable therapy services. If you have any questions about coverage or financial options, please do not hesitate to contact us.
Additional Support
At The Woods Counselling Co., we are committed to connecting you with resources that best suit your needs. Here are some organizations offering free or low-cost therapy in British Columbia:
Provides financial support for short-term grief counseling for teens and young adults (13-24) in BC. Visit their website to complete a referral form and mention The Woods Counselling Co. for potential financial support to get counselling provided through us.
Offers various programs for children, youth, and families facing childhood illness, including financial support for online therapy and in-person support groups, food assistance, and home deliveries.
Supports families with chronically ill children in BC by providing financial assistance for online therapy, access to nutritious food, and other essential needs.
Offers pro-bono psychological support services for individuals affected by ALS who lack extended health benefits.
To access support from these organizations, please visit their websites or contact them directly. You can also mention you'd like to work with The Woods Counselling Co. (if applicable).
We are constantly expanding our network of partner organizations. For more resources, please feel free to contact us.
Our Treatment Areas
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Specialized Online Trauma Counseling
We offer comprehensive online therapy for individuals struggling with:
Assault and violence: We are highly trained in supporting survivors with understanding, compassion, and evidence-based practices.
Health trauma: Whether you're managing your own chronic illness or supporting a loved one like a child battling illness, we provide individual and family support through this challenging journey.
Acute stress disorder (ASD), post-traumatic stress disorder (PTSD), and complex post-traumatic stress disorder (C-PTSD): Our specialized counselors utilize evidence-based approaches like Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and Trauma-Focused Dialectical Behavior Therapy (TF-DBT) to address symptoms like flashbacks, nightmares, anxiety, and emotional dysregulation.
Meet Elysia, Your Certified Trauma Therapist:
Elysia is a certified trauma therapist with extensive experience in TF-CBT and TF-DBT. Her expertise ensures you receive highly effective and personalized online therapy tailored to your specific needs. We also offer resources like our containment and grounding techniques guide to help manage symptoms between sessions.
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Get Personalized Support for Childhood Trauma at Woods Counselling Co.
We specialize in online trauma counselling for individuals of all ages who have experienced childhood trauma. This includes:
Health-related trauma: Witnessing a loved one's illness, hospital stays, or surgeries.
Abuse and neglect: We offer compassionate and confidential support for adult survivors.
Other traumatic childhood experiences: If you're struggling with the lasting effects of an unsafe upbringing, we're here to help.
Our approach:
Our certified trauma therapist uses Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), combined with coping and relationship skills from Dialectical Behavior Therapy (DBT), to help you heal from your past and build a brighter future.
This proven approach can be effective for individuals dealing with:
Childhood abuse and neglect
Childhood illness and hospitalization
Sexual assault
Domestic violence
Other forms of childhood trauma
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Effective Online Support for Mood Disorders
Online therapy can be a convenient and effective treatment option for individuals struggling with:
Depression: Symptoms include loss of interest in activities, sadness, and changes in sleep or appetite.
Bipolar disorder: Characterized by alternating periods of depression and mania (elevated mood).
Other mood disorders: These may include seasonal affective disorder (SAD) or mood disorders related to medical conditions.
Two effective approaches:
Cognitive Behavioral Therapy (CBT): Helps identify and challenge negative thought patterns that contribute to mood disturbances.
Dialectical Behavior Therapy (DBT): Focuses on developing healthy coping skills for managing emotions and building stronger relationships, particularly for individuals with borderline personality disorder.
We encourage you to seek professional support if you're experiencing symptoms of a mood disorder.
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Overcome Anxiety with Online Therapy and Compassionate Support
Struggling with anxiety, panic attacks, or phobias? You're not alone. At Woods Counselling Co., we offer online therapy sessions designed to help you manage your anxiety and live a more fulfilling life.
Our Approach:
Our certified therapists provide compassionate care and utilize evidence-based treatments, including:
Cognitive Behavioral Therapy (CBT): This approach helps you identify and challenge negative thought patterns that contribute to anxiety.
Exposure Therapy: This technique gradually exposes you to your fears in a safe and controlled environment, helping you develop coping skills and reduce anxiety over time.
Mindful Self-Compassion Therapy: This approach teaches you self-compassion and mindfulness skills, promoting emotional well-being and reducing self-criticism.
We specialize in treating a wide range of anxiety disorders, including:
Generalized anxiety disorder (GAD)
Panic disorder
Phobias
Social anxiety disorder
Benefits of Online Therapy:
Convenience and flexibility: Access therapy from the comfort and privacy of your own home.
Reduced wait times: Get the help you need sooner.
Effective treatment: Online therapy has been shown to be just as effective as traditional in-person therapy for many conditions.
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Effectively Manage Depression with Online Therapy
At Woods Counselling Co., we offer online therapy using evidence-based techniques like Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Mindfulness to help you manage your depression.
Here's how it works:
Initial Session: You'll connect with your virtual therapist to discuss your unique situation and collaboratively create a personalized treatment plan focused on achievable goals.
Self-Care Plan: Together, you'll establish a self-care plan incorporating behavioral changes to nurture your well-being. This is a crucial starting point for managing depression.
Progress and Support: Our therapists will guide you on your journey towards feeling better, providing ongoing support and encouragement as you progress.
While significant improvement is possible, it's important to understand that therapy is a progressive process. With consistent effort and support, you can develop the skills and strategies to manage your depression and improve your quality of life.
Contact us today to learn more and take the first step towards a brighter future.
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Comprehensive Online Support for Chronic Illness
At Woods Counselling Co., we understand the unique challenges faced by individuals living with chronic conditions. We offer online video counseling with a virtual therapist who can meet you wherever you are in your journey.
Our Approach:
Biopsychosocial Model: We utilize a holistic approach that considers the biological, psychological, and social factors impacting your well-being.
Proven Effective: This approach has been shown to be particularly beneficial for individuals managing chronic diseases, including:
Cancer
ME/CFS
Chronic pain
Autoimmune diseases (e.g., lupus, Crohn's disease)
And many more
Tailored Strategies: Our online counseling sessions incorporate:
Coping Skills Training: Learn effective strategies to manage stress, anxiety, and fatigue.
Energy Management: Develop routines and techniques to optimize your energy levels for daily activities.
Cognitive Reframing: Learn to challenge negative thought patterns and adopt a more positive outlook.
Additional Resources:
Online Health Counselling Approach: Learn more about our specific approach.
Self-Directed Chronic Disease Self-Management Program: Take charge of your health through self-guided resources.
YouTube Videos on Management Skills: Gain practical tips and insights through video resources.
Don't struggle alone. Contact Woods Counselling Co. today and take the first step towards a healthier and more fulfilling life with your chronic illness.
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Find Relief from Chronic Pain with Personalized Online Therapy
At Woods Counselling Co., we understand the daily challenges of chronic pain. Our online therapy program provides personalized and integrative care to help you manage your pain and improve your quality of life.
Why Choose Us:
Virtual Therapists with Personal Experience: Connect with a therapist who understands chronic pain firsthand, offering empathetic and informed guidance.
Tailored Treatment: We utilize evidence-based approaches like Dialectical Behavioral Therapy (DBT), energy pacing for fatigue management, and mindfulness practices, customized to your specific needs.
Comprehensive Support: We offer resources like our Pacing course, Chronic Illness Pacing Workbook, and educational Youtube videos to enhance your healing journey.
Benefits of Online Therapy:
Convenience and flexibility: Access therapy from the comfort and privacy of your own home.
Reduced wait times: Get the help you need sooner.
Effective treatment: Online therapy has been shown to be just as effective as traditional in-person therapy for chronic pain management.
Don't let chronic pain control your life. Contact Woods Counselling Co. today and take the first step towards a more empowered and fulfilling tomorrow.
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Build Confidence and Self-Compassion with Online Therapy
Do you struggle with self-doubt, shame, or a negative body image? You're not alone. At Woods Counselling Co., we offer online therapy to help you build lasting self-confidence, resilience, and a positive self-image.
What We Offer:
Personalized Support: Work with a dedicated therapist to address your unique needs and goals.
Enhanced Self-Confidence: Develop strategies to overcome self-doubt and embrace your strengths.
Shame Resilience Training: Learn to identify and challenge negative inner thoughts based on the work of Brené Brown.
Improved Body Image: Develop a healthy relationship with your body and cultivate self-compassion.
Convenient and Accessible: Access therapy from anywhere, on your own schedule.
Our Approach:
We utilize evidence-based therapy modalities, including:
Dialectical Behavior Therapy (DBT): Develop healthy coping skills and manage emotions effectively.
Cognitive Behavioral Therapy (CBT): Identify and challenge negative thought patterns contributing to low self-esteem.
Mindful Self-Compassion Therapy: Cultivate self-compassion and acceptance to promote emotional well-being.
Additional Resources:
Shame Resilience Journaling: Explore Brené Brown's research and practical exercises to build shame resilience. (Available in our online shop)
Take the first step towards a more fulfilling life. Contact Woods Counselling Co. today and schedule a consultation.
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We understand that suicide and self-harm are serious concerns, and we are here to help.
If you are in immediate need of support:
Call emergency services or a crisis hotline. [Provide specific phone numbers or resources here.]
Book an emergency therapy session during our operating hours.
Support for Individuals at Risk:
We offer comprehensive risk assessments and crisis management when needed.
Our online therapy incorporates evidence-based approaches like DBT, CBT, and trauma-informed care, proven helpful for individuals struggling with self-harm.
Emergency therapy sessions are available to provide immediate support.
Our Commitment to Your Safety and Privacy:
We have a duty to report any immediate threat of harm to yourself or others to the appropriate authorities, such as your doctor or law enforcement. This is to ensure you receive the most timely and appropriate help.
This will only occur if we believe you are at immediate risk of acting on suicidal or harmful thoughts.
Our priority is your safety and well-being. We are committed to creating a safe, supportive, and confidential environment where you can openly discuss your thoughts and feelings without fear of judgment or reporting.
We will always work collaboratively with you to develop a personalized safety plan and explore healthy coping mechanisms for managing these urges.
Open and Honest Communication:
We encourage you to ask questions and openly discuss any concerns you may have.
It is important to remember that suicidal thoughts and self-harm are not uncommon, and talking about them is a sign of strength, not weakness.
By bringing these challenges to light, you are taking the first step towards healing and growth.
We are here to support you on your journey towards finding a life worth living. Let's get started today.
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Manage Anger and Improve Relationships with DBT-Informed Therapy
If anger is impacting your relationships, we can help. Our online therapy incorporates proven strategies from Dialectical Behavior Therapy (DBT) to help you develop:
Emotion Regulation: Learn to identify, understand, and manage difficult emotions like anger in healthy ways.
Interpersonal Communication Skills: Develop effective communication strategies to express your needs assertively and resolve conflict constructively.
Why Choose DBT for Anger Management
DBT-based skills have a strong track record of success in reducing anger outbursts and improving relationship dynamics. By working with these evidence-based techniques, you can create lasting positive change in your life.
Let's work together to build healthier relationships and manage anger effectively. Contact us today to get started.
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Improve Conflict Resolution and Communication in Your Relationships.
Our virtual therapists utilize a combination of solution-focused methods and DBT-based interpersonal communication skills to help you:
Resolve conflicts constructively: Learn practical strategies to address challenging issues within your relationships.
Master difficult conversations: Gain the confidence and skills to have productive discussions, even when emotions run high.
Strengthen your relationship skills: Build stronger bonds with your partner through improved communication and understanding.
Don't let conflict erode your relationships. Contact us today and start building healthier communication patterns.
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Navigate Health Anxiety with Supportive Online Therapy
At Woods Counselling Co., we understand the challenges of health anxiety. Our virtual therapist specialize in supporting individuals struggling with anxiety related to:
Past and Current medical experiences: Trauma, surgery, chemotherapy, or negative medical events.
Chronic illnesses: Managing anxiety alongside ongoing health conditions.
We offer a comprehensive approach:
Compassionate Care Therapy:
This approach focuses on providing empathy, understanding, and validation while helping you develop coping mechanisms for anxiety and related physical symptoms.
A Wide Range of Evidence-Based Therapies:
Explore various options like CBT, DBT, and mindfulness-based approaches to find what works best for you. You can learn more about these therapies on our counselling services page: link to counselling services page here.
Supporting Your Well-Being:
We believe in supporting the entire family system when facing health anxiety. Our compassionate therapists can provide guidance and support not just to patients but also to family members and siblings affected by these concerns.
Don't struggle alone. Contact Woods Counselling Co. today and take the first step towards managing your health anxiety and improving your overall well-being.
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Sensitive Support for Survivors of Trauma and Abuse
At Woods Counselling Co., we offer specialized support for individuals who have experienced trauma, including:
Health trauma: Medical procedures, accidents, or chronic illness.
Sexual assault: We are committed to providing safe and confidential support in a trauma-informed environment.
Domestic violence: We understand the complexities of domestic abuse and offer support for survivors and their families.
We are here to help you heal:
Affordable Care: We are signed up with the Crime Victim Assistance Program to help make therapy accessible.
Immediate Support: Access crisis support or book an emergency therapy session online right away.
Trauma-Informed Therapists: Our therapists are trained in trauma-informed care to provide sensitive and effective support.
Court and Legal Support: We have experience working with police and victim services, offering resources and guidance throughout legal proceedings.
Flexible Options: Explore our services online or book a consultation to find the right fit for your needs.
We believe you deserve healing and support. Contact The Woods Counselling Co. today and take the first step towards a brighter future.
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Feeling the Strain of Caregiving? Find Support Here.
Juggling hospital visits, managing uncertainty, and supporting a loved one can take a toll on even the strongest caregiver. At Woods Counselling Co., we understand the unique challenges you face and offer compassionate one-on-one therapy to help you navigate this difficult journey.
Don't let stress and anxiety weigh you down. We can help you:
Develop healthy coping mechanisms: Learn effective strategies to manage caregiver burnout, stress, and anxiety.
Prioritize self-care: Discover essential self-care practices to recharge your emotional and mental well-being.
Navigate family dynamics: Receive guidance on communication, conflict resolution, and supporting your family.
Whether your child is battling cancer, facing a serious illness, or undergoing a complex medical procedure, we offer specialized support to meet your specific needs.
Here's how we can help:
Hospitalized Children and Their Parents: Receive tailored therapy to address the emotional challenges of supporting your child through hospitalization, treatment, and recovery. We can help you process your own emotions, cope with difficult decisions, and maintain a strong support system for your child.
Caregivers: Receive specialized therapy specifically tailored to address the emotional challenges of caring for someone with cancer.
Chronic Illness Support: Explore resources and guidance to navigate the emotional and practical challenges of managing a chronic illness within the family.
Don't struggle alone. Take the first step towards a healthier and more fulfilling life. Explore our services in detail here.
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Navigating Medical Assistance in Dying (MAiD)
At Woods Counselling Co., we understand that considering MAiD is a profoundly personal and complex decision. We offer compassionate and confidential support to individuals considering MAiD, as well as their loved ones:
For those considering MAiD: We provide a safe space to explore your thoughts and feelings, understand your options, and make informed decisions aligned with your values and wishes.
For loved ones: We offer guidance and support as you navigate this sensitive situation and cope with the emotions that may arise.
We can help you:
Discuss your feelings around the eligibility criteria and process for MAiD.
Explore your options and considerations surrounding end-of-life decisions.
Communicate effectively with your healthcare providers and loved ones.
Cope with difficult emotions and navigate the grieving process.
It is important to know that you are not alone. We are here to support you with empathy and confidentiality throughout this challenging journey.
Please note: We are not able to provide medical advice or make decisions regarding your healthcare. We encourage you to consult with your doctor or other healthcare professionals for medical guidance.
